Visitor Guide
Booking and reservation
- A reservation is required at least 1 hour in advance — use the link in your booking SMS, or the “陕西华夏” mini program if no SMS arrives.
- No paper ticket needed: enter with your ID card, passport or e-voucher.
Refunds and changes
- Cancel before 12:00 one day prior to your visit date; later requests cannot be refunded;
- No partial refunds;
- To change the date, cancel and rebook;
- Tickets are valid only for the stated date and session; late arrivals cannot be rescheduled or refunded.
Children and height
- Tickets are required above 120 cm;
- Each adult may bring one child of 1.2 m or under free of charge.
Seating
- Seats are numbered — sit in your assigned seat;
- Specific seats cannot be chosen; the system allocates them;
- A few seats have slightly obstructed sightlines.
House rules
- No smoking and no open flames inside the theatre;
- Some sessions are loud and intense: guests with heart conditions, high blood pressure, epilepsy, anyone intoxicated, people with limited mobility and pregnant women are not admitted;
- Please follow staff instructions; the venue accepts no liability for incidents caused by guests’ own conduct.
Arrival and weather
- The show runs about 60 minutes and the theatre is indoors, unaffected by weather;
- Arrive 40–60 minutes early; traffic controls may apply at busy times;
- If severe weather or force majeure delays or cancels a performance, the venue may exchange tickets of equal value. The day’s on-site schedule prevails.
Compiled from the ticket product page and venue notices; the ticketing platform and on-site notices prevail. Showtimes · Getting Here · FAQ
